Holiday Feedback Form

Our objective is to ensure the satisfaction of each and every customer. In order to ensure the continued improvement of our cycling and walking holidays, we kindly ask customers to fill out an evaluation form at the end of their holiday. However, we understand that filling out and sending forms is not always a number one priority at the end of your holiday and so we have created this online form to enable you to tell us about your holiday.

Please fill out the form as honestly as possible. Please only use this form for comments about a specific holiday. For other correspondence or to request a brochure please use our contact form or e-mail us at contact@highpointholidays.co.uk. Thanks for your assistance and support.

Please note that we comply with all aspects of the 1998 Data Protection Act. We only collect information that is relevant to the marketing, selling and organisation of our holidays. Information submitted in relation to booking, ordering a brochure, or in the course of a general enquiry will be stored electronically in a secure location. You have the right to access this information and to make modifications relating to your personal records. Except where the customer indicates to the contrary, High Point Holidays reserves the possibility to use this information to forward to you promotional material. We will not forward it to other parties without your express consent.

* Mandatory fields


1. Personal Details

Name:* A value is required.
Country:
Daytime Telephone:* A value is required.
Email:* A value is required.Invalid format.



2. Tour Details

Tour Name:* A value is required.
Tour Type:



   
Depature Date:* A value is required. Choose a date
   
What initially attracted you to booking with us?
Please rate the quality of service you received before the start of your holiday:



3.Guest Houses

Please rate the overall quality of the guest houses according to the following criteria:

Comfort:
Friendliness:
Quality of meals:
Character:
Location:
Which was your favourite guest house and why?
Which was your least favourite guest house and why?
Any other comments about the accommodation and meals



4.Walking & cycling

Please rate the walking and cycling days according to the following criteria:

Interest:
Scenery:
Paths:
Circuit:
Which was your favourite walking or cycling day and why?
Which was your least favourite walking or cycling day and why?
How did the level walking or cycling compare to its grade?


Any other comments about the walking or cycling

 

5.Guiding (guided walking holidays only)

Please rate the quality of the guiding according to the following criteria:

Friendliness:
Knowledge:
Helpfulness:
Any other comments about the guiding

 

6.Walking and cycling Notes (independent walking & cycling holidays only)

Please rate the quality of the walking or cycling notes according to the following criteria:

Accuracy:
Helpfulness:
Informative:
Any other comments about the walking or cycling notes & maps

 

7.Overall holiday rating

Taking everything into account, please rate the following:

Holiday experience:
Walking or cycling experience:
Value for money:
Service:
Is there anything we could do to improve the holiday?

 

8.Recommendations & future holidays

How likely are you to recommend High Point Holidays to your friends and family?


Not relevant as none of my friends and family go on walking holidays
How likely are you to book another holiday with us?



Are there any other places you would like us to create walking or cycling holidays?

 

9. Comments and Testimonials

Please use the box below to provide any further comments about your cycling or walking holiday that does not fit into the above categories. We would also welcome any testimonials, articles, holiday photos, stories or anecdotes you would like to share with us.

Comments


Thank you very much for your time and we hope to see you again soon.

If you submit this form in error, please contact High Point Holidays as soon as possible on 07483 241945.